Download Configuring CallManager and Unity A Step by Step Guide by David Bateman PDF

By David Bateman

An essential step by step configuration consultant for IP Telephony professionals 

  • Includes step by step configuration directions for CallManager beneficial properties and solidarity management projects
  • Demonstrates the right way to installation units and enforce your dial plan
  • Covers name Admission regulate beneficial properties and sophistication of carrier
  • Examines various subscriber forms and the way subscribers are extra, imported, and controlled
  • Includes step by step directions for name dealing with and automobile attendant configuration
  • Describes how you can use solidarity and CallManager jointly to bring distinctive features

To adequately install any kind of expertise, networking pros needs to comprehend not just the know-how but additionally how one can configure and combine it with different recommendations. That’s the main to Configuring CallManager and Unity–it specializes in the configuration matters linked to CallManager and harmony® deployments whereas making sure that you simply comprehend the applied sciences at the back of your deployment.


Configuring CallManager and cohesion includes step by step courses that process directors and different networking pros can use within the box. those step by step directions were labored out by way of an writer who has either taught and applied Cisco® ideas in real-world occasions, so assurance is accomplished for either uncomplicated and intricate implementations. you will discover details that would help in the configuration of CallManager-related initiatives, reminiscent of equipment configuration, gateway implementation, and dial-plan production to call a couple of. additionally, you will locate Unity-related configuration projects, starting from the fundamentals, corresponding to vacation and agenda configuration, to extra concerned initiatives, equivalent to uncomplicated Mail move Protocol (SMTP) networking implementation. as well as overlaying cohesion and CallManager projects, this publication encompasses a bankruptcy on leveraging the features of either structures to create built-in suggestions, equivalent to a MeetMe convention manager.


Tasks in Configuring CallManager and Unity are equipped within the comparable order you will certainly practice them, and a few initiatives are cross-referenced with different required projects for simple reference. You study not just easy methods to configure CallManager and cohesion but additionally how you can create a extra feature-rich atmosphere by means of leveraging CallManager and solidarity positive factors. despite your particular wishes, you’ll locate Configuring CallManager and cohesion to be a timesaving instrument whilst acting universal or complex configuration tasks.


This IP communications e-book is a part of the Cisco Press® Networking expertise sequence. IP communications titles from Cisco Press aid networking pros comprehend voice and IP telephony applied sciences, plan and layout converged networks, and enforce community ideas for elevated productivity.



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Additional resources for Configuring CallManager and Unity A Step by Step Guide

Sample text

When messages are left for Internet Subscribers, they are delivered to the Internet e-mail account as WAV file attachments, and the Subscribers retrieve them when they download their mail. The following three types of Subscribers are used only when you are networking with another voice-mail system. Networking options are discussed in the next section. AMIS-a (Audio Messaging Interchange SpecificationAnalog) Subscriber This type of Subscriber is used when Unity is connected to a non-Unity voice-mail system using the AMIS protocol.

The directory handler allows callers to dial by name. As the caller spells the person's name using the dial pad, Unity searches to find all matching names. Unity then offers the caller name choices and allows the caller to choose the party to which they would like to be forwarded. Unity allows for multiple directory handlers so that each department could have a separate one if desired. Directory Handlers have four sets of configurable parameters as shown in Table 1-3. " Table 1-3. Directory Handler Parameters Parameter Description Profile 38 Part I: CallManager Configuration Part I: CallManager Configuration 39 Name, Creation date, Owner, Recorded voice, Extension, Language, Play All Names Search Options Search In, Search By Match List Options On Unique, Announce Matched using, Announce Extension Caller Input No Input Timeout, Last Input Timeout, Repeat Prompt, Send On To Exit.

PC-based phones, such as the SoftPhone or Cisco IP communicator, introduce the same problem that having voice and data on the same VLAN produces. Because a PC is being used as phone, the voice traffic is sent on the data VLAN. This allows prying ears on the data network to capture the conversation. Another often overlooked area that can be exploited is allowing rogue phones to auto-register. This occurs when auto-registration is used during deployment and not turned off or restricted later. Auto-registration is a useful tool during some deployments.

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